Things you need to know about Concept End of Life
After over 23 years of outstanding service to the security industry in Australia, New Zealand, the UK and many other regions, it is time for Inner Range’s Concept system to retire.
Our Concept product range will enter into the End Of Life status from April 2nd 2019 (EOL Date). After this EOL date, we will continue to sell the Concept range while existing stocks last, however manufacturing of additional stock will cease.
The successor to the Concept system is Inner Range’s highly acclaimed Integriti System and in this notice, we are going to explain how you can service, support and cost-effectively transition any Concept site to the even more advanced platform of Integriti.
Here is what you need to know:
Ongoing Support of Concept Products
We are fully committed to supporting existing Concept products and we will be offering technical support, spare parts and repairs for a reasonable period of time from the EOL date. This is expected (but not guaranteed) to be approximately 5 years based on historical data, and whilst access to electrical components and resources are reasonably available to us at commercially viable rates.
Upgrading from Concept
If you find that your Concept system needs to be expanded or needs to support more modern features, we have a very affordable migration path to our latest Integriti system.
Upgrading to Integriti can be done at a fraction of the cost of installing an entirely new system - this is because 95% of the existing Concept equipment is already compatible with Integriti, so there is no need to replace most of your existing Concept components.
Lastly, we just wanted to say a quick thank you for all the support that has been shown for our Concept products.
While we look forward towards an exciting future, Concept products will continue to receive the same level of support and services that customers have come to expect from us.