With this powerful option, individuals and groups can receive pager, SMS and email messages that are automatically sent in response to Insight Review events.
Insight Communicator is highly configurable:
Messages can be prioritised, applied to a particular template and sent based on Rules. Simple text matching and/or regular expressions can be used. For example, Review events containing the word, “Warehouse” might only be sent to the Warehouse Manager and the Duty Guards, whereas Review events containing the word, “Fire” might be sent to All Managers and the Duty Guards and so forth.
Templates can determine whether a message is sent to a Pager, SMS or by email, the local serial port, or any combination of these media, as well as set the format and content of this message for each medium.
Details can be tailored to each Recipient. A Recipient can be a person or a device such as a pager or a computer. For each recipient, the operator can configure which messages are received, how they are received (SMS, Pager, email) and when they are received.
Fully customisable Schedules can be created and used to control when messages are received. For instance, emails for a given recipient might be set to be received at all hours, as messages occur, whereas Pager or SMS messages for the recipient might be limited to certain hours of the day.
Insight Communicator can also be used to send, “one-off”,
Custom Messages where required.
