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Technician Support Contacts

Inner Range and our regional distributors offer technical support to approved Security Installers and Integration professionals.

If your business holds a trade account with Inner Range or one of our distributors please use the contact details below to access our support network.

Inner Range also offer Professional services on a consultation basis. A range of free and fee-based services are available.

Australia

Technical Support in Australia

Technical Support is provided in Australia by Central Security Distribution and Inner Range Australia

Phone Australia Toll Free Support: 1300 319 499

Open: 8:30am to 5:00pm Mon to Fri within each timezone below:

QLD, NSW, VIC, TAS - AEST/AEDT | SA - ACST/ACDT | WA - AWST 

Submit a Support Ticket Central Security Distribution
Inner Range Contacts

Remote Support

Remote login support is sometimes used by our support teams to help resolve an issue. To do this, you may be asked to download and install Team Viewer.

TVDownload Team Viewer

New Zealand

Technical Support in New Zealand

Technical Support is provided in New Zealand by Atlas Gentech

Phone Auckland Toll Free Support: 0800 732 637

Phone Christchurch Toll Free Support: 0800 732 835

Phone Wellington Toll Free Support: 0800 732 835

Atlas Gentech Contacts

Remote Support

Remote login support is sometimes used by our support teams to help resolve an issue. To do this, you may be asked to download and install Team Viewer.

TVDownload Team Viewer

Europe, Middle East & Africa

Technical Support in Europe, Middle East & Africa

Technical Support is provided by Inner Range Europe, Reading United Kingdom

Phone United Kingdom: +44 (0) 845 470 5000

Email: ireusupport@innerrange.co.uk

Open: 8:00am to 5:00pm Mon to Fri GMT

Inner Range Contacts

Remote Support

Remote login support is sometimes used by our support teams to help resolve an issue. To do this, you may be asked to download and install Team Viewer.

TVDownload Team Viewer

All Other Regions

Global Technical Support

Global Technical Support is provided by Inner Range, Melbourne Australia

Phone Australia: +61 (3 )9780 4300

Open: 8:30am to 5:00pm Mon to Fri VICTORIA - AEST/AEDT 

Submit a Support Ticket Inner Range Contacts

Remote Support

Remote login support is sometimes used by our support teams to help resolve an issue. To do this, you may be asked to download and install Team Viewer.

TVDownload Team Viewer

Professional Services

Inner Range Professional Services

Contact Inner Range Austalia:

Inner Range stands behind the quality of its products.  Our dealers and customers are fully supported by the Inner Range Professional Services team.  A range of free and fee-based services are available, including:

  • Software Maintenance Agreements
  • Remote Software Support
  • System Audits
  • Design and Specification Assistance
  • Programming and Configuration Support
  • Complex Report Writing Service
  • System Migration Support
  • Custom High Availability Solutions
  • Custom Integration Solutions
  • Bespoke Development Services